Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Raleigh come from postal codes 27610, 27697, 27603, 27607, 27606, 27604, 27615 and 27609.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 296,224 ratings
Thank you!
Problems in the last 24 hours in Raleigh, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Raleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 04: Problems at Spectrum
Spectrum is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Raleigh, Wake County, North Carolina
The most recent Spectrum outage reports came from the following cities:Raleigh, Clayton, Garner, Morrisville, Cary, Knightdale, Apex, Holly Springs and Rolesville.
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| City | Problem Type | Report Time |
|---|---|---|
 Raleigh | Internet | |
| Raleigh | Internet | |
| Raleigh | Internet | |
| Clayton | Phone | |
| Garner | Internet | |
| Raleigh | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Raleigh, North Carolina
Latest outage, problems and issue reports in Raleigh and nearby locations:
- It's Snowy (@ItsSnowyTTV) reported fromRaleigh, North Carolina
@Ask_Spectrum Internet is down, any help?
- Joel Duff (@King_Krait) reported fromCary, North Carolina
Man you would think that for a big company @Ask_Spectrum could get one person working on a fix or at least give us an estimate on when things would get fixed. Over 24 hours without Internet. Not like people have business they could be losing. And bet we won’t get a refund 🙄
- Nelle Hotchkiss (@NelleNCCoops) reported fromRaleigh, North Carolina
@AshleyApple17 @NCelectriccoop @GetSpectrum Please let your local legislator know your frustration and lack of reliable service. Much of the federal or state money now available can only be used if the area is totally unserved or current service is less than 25/3 mbps.
- Emperor Caesar (@ascaesar55) reported fromCary, North Carolina
**** @GetSpectrum don’t get it.
- JJ (@JohJustin) reported fromMorrisville, North Carolina
I’ve had @GetSpectrum internet for two weeks today and the internet has already gone out necessitating a tech visit. They’ll be here tomorrow at 11am so 48 hours without internet at least; less than two weeks of service and here we are. Not great.
- FlyEaglesFlyNC (@AppStateJen) reported fromRaleigh, North Carolina
@GetSpectrum trying to report an outage for my workplace, but cannot get through to a representative. Had intermittent outages on Friday as well.
- Dwayne Daughtry (@DwayneDaughtry) reported fromGarner, North Carolina
@GetSpectrum internet and phone service out since midnight 🤬 and no restore time. Customer service is no help.
- Jeremiah Michael Stoneburner (@jmstoneburner) reported fromRaleigh, North Carolina
Dear @Ask_Spectrum, Please stop calling my phone several times a day for internet/phone/TV services. I am happy with my current carrier and your non-stop calling, mail, emails are too much. Thank you, -Throughly annoyed potential customer
- James (@guynraleigh) reported fromRaleigh, North Carolina
@Ask_Spectrum my internet is down again 27612. No eta on up time.
- James (@guynraleigh) reported fromRaleigh, North Carolina
@Ask_Spectrum my internet is down again just blink what the crap
- Crazy Redhead (@crazyredranting) reported fromCary, North Carolina
Fiber has finally been run into my cul de sac. Doing a happy dance as I get 1 day closer to cutting ties with speculum errr I mean @GetSpectrum and their over priced, slow as walking in mud, unreliable internet service.
- ken vehslage (@kbves) reported fromApex, North Carolina
@Ask_Spectrum been down on internet and TV since 830 am
- AJ (@aljohns7) reported fromRaleigh, North Carolina
So @Ask_Spectrum I was just told that there wasssss a teacher COVID rate but I didn’t call early enough and no longer can receive this. And yet my bill increased again... help?!!
- Daren Register (@dr004) reported fromRaleigh, North Carolina
@GetSpectrum and @Ask_Spectrum have the worst customer service ever. Bunch of liars
- Jeremy Parish Mark III with FM Sound Unit (@gamespite) reported fromRaleigh, North Carolina
@sporkyreeve You really ought to finish TWC, especially the final season, to have the full context for The Bad Batch.
- owen anderson (@Owen_p_Anderson) reported fromKnightdale, North Carolina
@Ask_Spectrum why is NBA TV and MLB Network available on my plan but NHL network requires the sports package?
- Daniel Loges (@danloges) reported fromRaleigh, North Carolina
@Ask_Spectrum My internet and TV are out in Raleigh. Any ETA on restoration of service?
- Jason Lemke (@JasonLemke) reported fromRaleigh, North Carolina
@Canes Internet broke during the fame last night. Still broken. No reason. Thanks a lot @GetSpectrum
- James (@guynraleigh) reported fromRaleigh, North Carolina
@Ask_Spectrum Raleigh 27612 internet down no up time.
- Jeffrey Watson (@Jeffrey__Watson) reported fromRaleigh, North Carolina
@Ask_Spectrum do better spectrum internet. Why is your service so abysmal?
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- C 2 C (@finetoothcombs) reported
When @GetSpectrum sh*ts the bed and stops working, but requires you to login to get support…
- Kimᴮᴱrly⁷ 💜 (@NascarKim) reported
My @Ask_Spectrum internet has been down since at least 6am.. Sprint/T-Mobile service is absolute garbage I have to actually leave my house in order for my data to work properly.. so I am beyond annoyed today..
- Ittybumpkin (@Ittybumpkin) reported
@Ask_Spectrum I have had my new gigabit service for almost a month now and I still have not been able to get a single speed test anywhere near that speed. Still have similar speeds as I did when I had the 400Mbps plan
- Grismely 🦂 (@xox_mely) reported
@GetSpectrum’s ****** internet service will be my villain origin story 🙄
- Vicki Vik (@ACraftyMomma) reported
@Ask_Spectrum I went online & paid my bill & as soon as payment went through my cable cut off. Was watching it as I paid the bill with no problem. WTH?
- Brian Jackson (@BJacksCrypto) reported
@GetSpectrum @Ask_Spectrum your service is a joke. Literally had to call out from my at home job two days in a row due to your service interruption in my area (Ocoee, FL). My job is becoming extremely annoyed with this and I’m afraid my job is in jeopardy.
- Ethan Pavone (@EthanPavone) reported
@GetSpectrum Why is your online live tv site so stupid.?When you click on a show on the guide it goes to a 2nd screen where you have to click "watch live" instead of just going to the show. Can't you do anything right? YOU ARE THE WORST!!!
- Ken Kaiser (@kkaiser85) reported
@GetSpectrum is literally the worst provider. Terrible. Cancelling asap. @hulu live is even better. Didn’t expect that.
- Sheepdawg (@5H33PDAW6) reported
@MeaglePant @GetSpectrum I hate spectrum internet. Low speeds and constantly down.. That said, I do miss their TV service. AT&T fiber has been phenomenal, but their Direct Stream app is hit garbage. Gonna use Spectrum for cable soon prolly tho.
- darensta (@darensta) reported
@Ask_Spectrum we are having an outage in 90031. Any update?
