Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Durham come from postal codes 27705, 27703, 27713, 27707, 27704, 27712, 27701 and 27722.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 296,224 ratings
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Problems in the last 24 hours in Durham, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 04: Problems at Spectrum
Spectrum is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Durham, North Carolina
The most recent Spectrum outage reports came from the following cities:Durham, Raleigh, Bahama, Chapel Hill, Morrisville, Cary, Hillsborough and Creedmoor.
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| City | Problem Type | Report Time |
|---|---|---|
 Durham | Phone | |
| Raleigh | Internet | |
| Raleigh | Internet | |
| Raleigh | Internet | |
| Raleigh | Internet | |
| Raleigh | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Durham, North Carolina
Latest outage, problems and issue reports in Durham and nearby locations:
- hemal (@hemalmodiusa) reported fromCary, North Carolina
@Ask_Spectrum @ATT does att have a better deal and better customer service than spectrum for me been with one for years need a change pls DM me —thanks @kathaleenmayo8 guess got to go ...
- Will (@PSANDPCGAMER95) reported fromRaleigh, North Carolina
@Ask_Spectrum No it was yesterday please let comcast know about the issue since they own @NBCSN
- Esther Scott (@nubianquen46) reported fromDurham, North Carolina
My television service is Spectrum I was doing ok until they raised the price without any notice. Now because they owe me a refund I'm getting the run around. I was told the refund take 5 to 7 working days. Its been over 10 days and I can't talk to anyone. Anyone thinking
- Brett Friedlander (@BFriedACC) reported fromCary, North Carolina
@ncrainbowgrrl @GetSpectrum For the last 30 minutes I've had a blank screen with the message "No signal" on it. Rebooted twice. Same crap. @spectrum SUCKS
- Dennis Berwyn (@dberwyn) reported fromRaleigh, North Carolina
Spectrums Internet service is so unreliable. @Ask_Spectrum @GetSpectrum And add insult to injury, if you call to report outages, they will make you wait to have an intrusive technician in your house rather than taking ownership.
- ⭕️DwayneSayre🙌 (@Dwaynesayre) reported fromDurham, North Carolina
@SpecNewsRDU @Ask_Spectrum need some help understanding why your tech. Is 2 hours late and no one can help me. So far it’s been really poor customer service.
- Nick P (@N_Pagan3) reported fromRaleigh, North Carolina
My internet goes down almost daily.... hey @GetSpectrum I don't overpay to have to deal with this.
- 🤷🏼♂️April Fools Dave🤷🏼♂️ (@DaveyLatelyNC) reported fromRaleigh, North Carolina
.@GetSpectrum better be glad it has a monopoly on internet in my area because holy sh*t- they suck.
- Chuck Wesdock (@charles_wesdock) reported fromCary, North Carolina
@Ask_Spectrum 3 total ETD tickets just from my account since April 12. Work order number 260986238. Says completed. HOA/Property Manager have called multiple times. Now a safety issue.
- Jeff Gravley (@jgravleyWRAL) reported fromDurham, North Carolina
@ricgooch @DukeMBB Issues with Spectrum Cable. We still don’t know what tho. Terrible timing!!
- Hou$ewife (@RozayyRedd_) reported fromRaleigh, North Carolina
This is my second defective cable box... @GetSpectrum wtf
- Gene Marty Hunt (@GeneMartyHunt) reported fromRaleigh, North Carolina
@GetSpectrum We tried to cancel our trial TV subscription and now you’re trying to screw us on our internet by raising it up $15.00. SAD!
- Gerry Cohen (@gercohen) reported fromRaleigh, North Carolina
Being on the @WakeElections board means I can’t comment publicly on a lot of election related stuff (turned down a @cnn hit on CD9 and I’m dodging Spectrum News), but damn I need to tape over the tweet button or tie my hands to the chair. LOL
- hemal (@hemalmodiusa) reported fromCary, North Carolina
@KathyGriffinIN @GetSpectrum my internet has been down since 10 am April 1 2019 numerous failed attempts for some one to look at it is just annoying and on top I was told by a csr that it doesn’t really matter if I m pissed off I can find another provider —guess never b 2big
- Will (@PSANDPCGAMER95) reported fromRaleigh, North Carolina
@GetSpectrum Fix the @NBCSN Broadcast! Its breaking up every 10 minutes!
- Ryan McAward (@Mca*wkward) reported fromRaleigh, North Carolina
Another @ATTCares outage at my house... this is the 4th or 5th one in the last few months. Calling @GetSpectrum to get out of this hot mess of a company.
- janey barnes (@userview) reported fromCary, North Carolina
@gmraynor @gmraynor get this! @Ask_Spectrum had an outage in Raleigh from early second half thru end of game! Don’t @GetSpectrum #EpicFail who won #UNCvsDuke #DukeUNC we were losing our minds!
- Chuck Wesdock (@charles_wesdock) reported fromCary, North Carolina
@Ask_Spectrum In the midst of all this @ask_spectrum you raise my bill $20 per month. You guys are the worst.
- Dominique Eastwick (@DominiEastwick) reported fromRaleigh, North Carolina
.@Ask_Spectrum so do we have another outage in Wake county or is it just my house
- Lisa Perez (@LisaPerez67) reported fromCary, North Carolina
@Ask_Spectrum The show is available on Hulu. Why do I pay for spectrum if I can’t see the shows soon after they are showed. This isn’t the 1st time- shows will be missing from a season. Just fix it please
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- C 2 C (@finetoothcombs) reported
When @GetSpectrum sh*ts the bed and stops working, but requires you to login to get support…
- Kimᴮᴱrly⁷ 💜 (@NascarKim) reported
My @Ask_Spectrum internet has been down since at least 6am.. Sprint/T-Mobile service is absolute garbage I have to actually leave my house in order for my data to work properly.. so I am beyond annoyed today..
- Ittybumpkin (@Ittybumpkin) reported
@Ask_Spectrum I have had my new gigabit service for almost a month now and I still have not been able to get a single speed test anywhere near that speed. Still have similar speeds as I did when I had the 400Mbps plan
- Grismely 🦂 (@xox_mely) reported
@GetSpectrum’s ****** internet service will be my villain origin story 🙄
- Vicki Vik (@ACraftyMomma) reported
@Ask_Spectrum I went online & paid my bill & as soon as payment went through my cable cut off. Was watching it as I paid the bill with no problem. WTH?
- Brian Jackson (@BJacksCrypto) reported
@GetSpectrum @Ask_Spectrum your service is a joke. Literally had to call out from my at home job two days in a row due to your service interruption in my area (Ocoee, FL). My job is becoming extremely annoyed with this and I’m afraid my job is in jeopardy.
- Ethan Pavone (@EthanPavone) reported
@GetSpectrum Why is your online live tv site so stupid.?When you click on a show on the guide it goes to a 2nd screen where you have to click "watch live" instead of just going to the show. Can't you do anything right? YOU ARE THE WORST!!!
- Ken Kaiser (@kkaiser85) reported
@GetSpectrum is literally the worst provider. Terrible. Cancelling asap. @hulu live is even better. Didn’t expect that.
- Sheepdawg (@5H33PDAW6) reported
@MeaglePant @GetSpectrum I hate spectrum internet. Low speeds and constantly down.. That said, I do miss their TV service. AT&T fiber has been phenomenal, but their Direct Stream app is hit garbage. Gonna use Spectrum for cable soon prolly tho.
- darensta (@darensta) reported
@Ask_Spectrum we are having an outage in 90031. Any update?
